IT Support Officer - Anugerah Idealestari
Jul 25 — CurrentResponsible for daily data operations, hardware and software maintenance, and updating product data tables in Erasoft
- Handled data backup and restoration from branch offices to headquarters using SQL bulk restore
- Customized report designs and optimized displayed data in Crystal Reports.
- Delivered user support and performed endpoint maintenance to ensure smooth operations.
- Configurating Hotspot SSID, VPN, Domain blocking, limited bandwith, IP Management and Backup configuration in router mikrotik.