Hi, I'm Adam Abdillah Januar

Responsible for daily data operations, hardware and software maintenance, and updating product data tables in Erasoft

• Handled data backup and restoration from branch offices to headquarters using SQL bulk restore
• Customized report designs and optimized displayed data in Crystal Reports.
• Delivered user support and performed endpoint maintenance to ensure smooth operations.

Supported day-to-day technical operations and digital transformation projects within the hospital IT department.

• Managed and supported TrakCare, the core electronic medical record (EMR) application, enabling medication orders, physician diagnosis review, patient check-up scheduling, and other healthcare operations.
• Performed version upgrade of internal web applications from PHP 5.x to PHP 8.x to improve performance and security.
• Generated and customized reports from IrisDB using Crystal Reports according to user requirements.
• Configured VLANs and managed backup/restore of Aruba switch configurations via PuTTY CLI.

Supported day-to-day technical operations and managed user email accounts using both POP3 and IMAP

• Administered user email domain through cPanel
• Managed and maintained IP-based CCTV systems across office environments and residential complexes
• Developed a PHP-based web application for recording daily logs and KPIs, replacing the previous Excel-based system

Performed helpdesk and engineering tasks to troubleshoot user issues both in the office and on-site.

• Led the installation and configuration of IT infrastructure, including databases, Mikrotik routers, and Windows Server environments.
• Executed patch management for desktop applications and site servers to ensure security and system stability.
• Built and configured kiosk machines with mini PCs, monitors, printers, and network devices to enable fuel transaction processing, automated receipt printing, and dispenser pump management.

Provided on-site and mobile hardware maintenance support for end users.

• Performed computer repair and upgrades such as RAM expansion, LAN cable crimping, and Windows OS reinstallation.
• Performed detailed maintenance and repair on LaserJet printers, such as replacing fusers, films, and power supply units.
• Performed LaserJet toner cartridge refills for both color and monochrome units.